Why rent?

Rent confidently with our award winning support service. Want the latest tech? Upgrading is a cinch.

Always a brilliant service, been a customer for 30 years.

Feefo Gold & Platinum award badges 2017 - 2022

Let us take care of it

Rental gives access to high quality products without repair or maintenance bills, large upfront payments or costly long-term credit agreements. With access to regular upgrade opportunities, our customers can choose from the very latest Smart TVs, electrical and kitchen appliances, all supported by a multi award-winning service response.

Find out how Forbes Rentals keeps television, and appliance rentals simple and straightforward.

Straightforward, no-fuss rentals

everything you need included*

  • Product

    Free delivery

    Delivered, installed & demonstrated for free.

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  • Service

    • Free same day service / repair

      Something went wrong? Don't worry, we'll repair it.

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    • Like-for-like replacement

      If we can't repair your item, we'll replace it.

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  • Upgrade

    Free Upgrade Flexibility

    Newer model just come out? Simply upgrade, hassle free.

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How does it work

Use our service in 3 simple steps

  • A smart phone showing the Forbes Rentals hompepage

    Choose what you need

    Browse hundreds of products, apply online and get the best value

  • headset and microphone icon

    We'll call you back

    Confirm the details with our helpful support team

  • Free delivery and repairs

    Delivery, installation, callouts and repairs are all free

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Enjoy the advantages Every Day

  • Affordable monthly payments

    Fixed costs with no big upfront payments

  • Upgrade flexibility

    Enjoy the latest tech with annual upgrades

  • Speedy engineer response

    No installation, repair or maintenance bills

  • Like-for-like replacement

    Free exchange if we can't fix it

  • Comprehensive care

    Helpful benefits at no extra cost

  • Free same day service / repair

    Something went wrong? Don't worry, we'll repair it.

  • Wide product range

    Carefully selected products from trusted brands

  • Multi-award winning service

    Our award-winning support is only ever a call away

  • Sustainable life-style choice

    Rental is a sustainable alternative to purchasing

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No stress – we promise

Our ‘first time fix’ rate on callouts is over 90%.

Discover this and the many other advantages of a Forbes Rentals today.

Virtual Support

A Virtual Face-To-Face Experience

Our teams are now delighted to also be able to use the latest technology to deliver a virtual face-to-face experience, which will assist further with remote diagnostics, expedite response times and absolutely minimise any product downtime.

Introducing video-based customer service will enable hugely beneficial real-time contact with our technical help team.

Incorporating video calls into our customer service offering will enable us to:

  • Identify product faults remotely
  • Resolve user error issues
  • Ensure that engineers have the requisite spare parts
  • Eradicate unnecessary callouts – saving customers time
  • Guide customers through product menus
  • Immediately identify where a product swap out is required
A customer using Whatsapp to speak to Forbes Customer Care Advisor

Our Product Range

Special Deals & Offers

Frequently Asked Questions

  • How do I apply to rent?

    We like to make it easy to apply. You can apply online, either from your mobile or computer. We will call you back for any further information and to let you know how your application is proceeding. If you prefer you can contact us to go through an application over the phone.

  • Do you credit check my application?

    We perform a credit check on all applications to assess suitability and affordability. In order to view your status, we obtain your credit file from Experian. Find out how to access your Experian credit report (please note that a fee may apply).

    Sometimes due to the credit score, we may not always be able to offer the product of your choice. If this is the case, we will offer a more affordable alternative or in some case we may have to decline your application.

  • Do I need to give a reference for renting with Forbes?

    A reference is not required but we do ask for two points of contact. These can be family members, provided that they are not living at the same address as you. These details are required in case we lose touch with you.

  • Do you offer short-term rental?

    Our standard contract duration is for a minimum period of 9 months for our classic refurbished range and 12 months for new equipment. However, we can also offer short-term rental. Please contact our sales team for more information.

  • What’s included in the price?

    Our rental price includes installation, demonstration of the equipment and full service support for the life of the agreement. With rental there is no worry of unexpected repair or replacement bills.

  • How long is the agreement?

    Our standard rental agreements are for a minimum period of 9 months for our quality refurbished products or a minimum of 12 months for new products. After the end of the initial rental period the contract continues until either party services written notice.

  • Is it rent to buy?

    No, we do not offer rent to buy schemes. Our equipment is available on a rental basis with delivery, installation and service support provided at no extra cost. After the initial rental period the contract continues until either party services written notice but rental allows for regular upgrades to enable customers to keep inline with emerging technology.

  • At what point does the rental agreement start/ finish?

    The rental agreement will start on the commencement date shown on your contract (the date of the equipment delivery). It will continue until either you (the customer), or we (F DONALD FORBES & CO LTD) give written notice of cancellation. That cancellation can only be activated once the minimum hire period has been completed. If no written notice is served, the rental will continue to be payable by you at the same rate and under the same terms as set out in your contract.

  • Do I have a trial period?

    There is an initial ‘cool off period’ after the contracts start date, during which time you can return the equipment if it is not to your complete satisfaction. If we have not heard from you within 10 days of delivery the equipment will be deemed to be in good condition, satisfactory to you in all respects and good for the purposes for which it was intended.

  • What happens if I damage a rented product?

    You will need to have home contents insurance in place to cover this eventuality and would need make a claim through that. You would need to advise us immediately if you have to make an insurance claim in respect of the equipment. If you do not have any home contents insurance and still wish to pursue a rental option, for a small excess we do offer a waiver that, in respect of the equipment, takes away the liability to you in the event of fire, theft and accidental damage.

  • Will the machine be mine at the end of the contract?

    No, we do not offer rent to buy schemes. Our equipment is available on a rental basis with delivery, installation and service support provided at no extra cost. At the end of the initial rental period the contract continues until either party serves written notice, but rental allows for regular upgrades. This enables customers to keep inline with emerging technology.

  • Why has the type of product being offered changed from what I applied for?

    When we take your application and you give us permission to perform a credit check, depending on the credit score and taking account of affordability, we may not be able to offer the product of your choice. If this is the case, we will offer a more affordable alternative for example a quality refurbished or in some cases we may have to decline your application.

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