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Help & Advice

• What is a ‘Preloved’ TV?

  A ‘Preloved TV’ is a television that we have already rented out and that has then been returned to us for re-rental. All of our refurbished or nearly-new TVs are fully cleaned, serviced and commissioned for safe use. Essentially, our refurbished range gives customers access to premium products at a reduced cost and with absolutely no compromise on quality. Choosing to rent a refurbished TV also supports a circular economy and is a sustainable lifestyle choice.

• What are the new energy ratings for TVs and what are their equivalents for new and old versions?

  The new energy ratings cannot be compared to the older ratings. It is an entirely different system so there are no direct equivalents. However, technology and energy efficiency are constantly being reviewed and improved by manufacturers. Furthermore, Forbes does the investigations for you and you can rest assured that we chose our manufacturers and products very carefully to ensure that they offer the very best energy efficiency.

• Can I upgrade my TV regularly to a newer model?

  One of the key benefits of rental is that you have access to regular upgrade opportunities. After the initial twelve month period you are free to apply to upgrade at any time. Previously rented televisions are then returned to us to be re-rented before eventually being used for parts of responsibly disposed of at the end of their life. By choosing to rent you can stay in-line with the latest technology without heavy upfront investment of regular outright purchases. You are also making a more sustainable choice and not supporting a throw-away society.

• How do I choose the right size TV for my home?

  When choosing the right screen size for your home, it is important to be mindful of the fact that the latest models are far less obtrusive in the room. Slim bezels and sleek designs have enabled people to choose much bigger screen sizes than they were choosing a few years ago. Nowadays, we find that most customers choose screen at least 50” screens, with the 65″ and 75″ screens becoming increasingly popular. Our interactive TV sizing guide is a really helpful tool when it comes to imagining how the screen will fit in your room. New technology does not require you to sit too far away from the screen and also enables exceptional picture clarity from any angle. With their breath-taking image realism and immersive sound features, larger screen sizes can deliver a truly cinematic experience to the comfort of your home.

• What is 4K Ultra HD?

  A 4K Ultra HD screen has a resolution that is four times that of a FULL HD TV. A 4K Ultra HD TV achieves this by having pixels that are four times smaller than a Full HD TV, for a more detailed image with exceptional resolution and greater clarity and depth. When they were released, 4K screens truly raised the benchmark in TV technology.

• What is 8K Ultra HD?

  The new generation 8K Ultra HD screens deliver the highest resolution of any TV available. The image display resolution of an 8K TV screen is approximately 8,000 pixels, setting new standards in television viewing. With TV technology developing at a staggering rate, images that were ground-breaking just a few years ago are quickly overshadowed by new and more impressive offerings. 4K represented a huge shift in home viewing experience but the new 8K screens are truly astounding. A key benefit of rental is that you can keep up with the very latest technological advances.

• What is the difference between OLED TV and QLED TV?

  The difference between OLED TVs and QLED TVs is that they use entirely different technology to enable exceptional picture quality. They are both premium TVs that deliver the very best viewing experiences. When choosing between then it ultimately comes down to personal choice although our team of expert advisors can help you decide best suited to your specific requirements.

• What is Dolby Vision and Dolby Atmos?

  Dolby Atmos and Dolby Vision are two of the latest innovations, setting specific standards in audio and sound quality. Dolby Atomos is moving audio that immerses you in high quality sound with breath-taking realism. Dolby Vision delivers astonishing brightness, contrast and colour, designed to enable the best possible image quality. Dynamic adjustments ensure a truly cinematic viewing experience from the comfort of our home.

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