Forbes again scoops Best Customer Service at the annual IER Awards

Hannah Forbes, Head of Brand and Content Managment

By Hannah Forbes | First published: 30th June 2022

Forbes Rentals staff with their award

Forbes is extremely proud to announce that we have once again won the highly coveted Best Customer Service Award at the prestigious IER Awards.

Established in 1926, our business is built upon the delivery of the highest quality of product and service. Our customers depend upon us to help them navigate their way through technological developments and choose the right products for their home and their household budget. All products are delivered and installed by our team of engineers who all items them for safe use and offer basic user training at the point of delivery.

By choosing the rent their electrical and home appliances or mobility scooters, customers make a more sustainable and affordable lifestyle choice than purchase. They also benefit from an inclusive and reliable same/ next day service response.

Our exceptionally high levels of staff retention are a strong contributor to our company ethos, enabling us to ensure that our exacting standards are maintained at every point of our customer journey. We are honoured to receive this award recognition once again. Business awards are always a true testament to our hard working and dedicated teams, as well being a much appreciated mark of recognition from within the industry.

This month’s award’s ceremony in London was particularly special as it marked the 30th anniversary event. There were many highly respected retailers and manufacturers in attendance, and it was a really enjoyable and celebratory afternoon celebrating the very best of our industry.