News

Control the virus sign

NEWS | 23rd June 2020

Forbes Professional launches new multi-purpose hand sanitising digital signage

As the UK navigates the re-opening of hotels, shops, schools, gyms and beauty salons in this Covid-19 era, hygiene will of utmost importance.

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NEWS | 16th March 2020 (last updated 3rd June)

Coronavirus (COVID-19) – Update

As a business, Forbes is taking the Coronavirus outbreak extremely seriously and the safety of our customers and staff is of paramount importance.

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NEWS | 18th May 2020

Laundry Guidance for COVID-19

In the absence of the necessary research at this time, you may be wondering what is considered to be an efficient laundry process for tackling COVID-19.

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NEWS | 6th April 2020

Latest News From Forbes

We wanted to update you as to what is happening at Forbes whilst this pandemic unfolds.

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Television remote control

NEWS | 4th March 2020

2020 television retune

Digital television is constantly being upgraded and amended to improve the content that you have access to. However, these technological improvements bring about changes in the frequencies for each channel.

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IER Awards 2020

NEWS | 26th February 2020

2020 IER Awards

Forbes is Shortlisted as a Finalist for Three IER Awards in 2020.

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Feefo Platinum Award 2020

NEWS | 27th January 2020

Platinum Trusted Service Award

Forbes is awarded a highly prestigious Platinum Trusted Service Award.

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Bosch Washing Machine - Bosch Trusted Service

NEWS | 19th December 2019

Bosch – A brand you can trust

When choosing a laundry machine, there is a lot more to consider than high performance cycles and efficient spins.

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NEWS | 18th December 2019

Forbes is excited to launch video-based customer service

With customer care at the very core of our business, Forbes is constantly looking for ways to harness the very latest technology in order to deliver an optimum service at all times.

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Acquisition certificate

NEWS | 18th November 2019

Forbes is Delighted to Receive Two UK Enterprise Awards

Our sales team receive regular in-house training as well as attending interactive seminars with our manufacturers. This on-going staff investment ensures that we are providing our customers with all of the necessary advice to enable them to make the right product choices for their home and their lifestyles.

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Acquisition certificate

NEWS | 18th November 2019

Sony’s OLED is the TV of choice for our Sales Team

Our sales team receive regular in-house training as well as attending interactive seminars with our manufacturers. This on-going staff investment ensures that we are providing our customers with all of the necessary advice to enable them to make the right product choices for their home and their lifestyles.

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Acquisition certificate

NEWS | 18th November 2019

Bosch Appliance Training

Our sales, installation, engineering and customer service teams all receive regular in-house and manufacturer training to enable them to provide the highest level of service to our customers at every point of delivery.

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Certificate

NEWS | 1st May 2019

Forbes Announces the new Appointment of Kevin Herring as CEO.

Stuart and Malcolm Forbes are delighted to announce the promotion of Kevin Herring to CEO of F. Donald Forbes & Co.

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2019 Gold Trusted Service, Feefo Independent Ratings

NEWS | 13th February 2019

Gold Trusted Service Award – 2019

Forbes Wins Feefo Gold Trusted Service Award For a Third Consecutive Year.

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Acquisition certificate

NEWS | 23rd January 2019

Acquisition of rentals from Stuart Darling Ltd

We're pleased to announce our recent acquisition of the rental accounts from Stuart Darling Ltd.

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Sony Bravia OLED Television

News | 11th September 2018

Partnership with Sony

Forbes is delighted to announce our new partnership with Sony. Our new Sony products include the Sony Bravia range as well as the award winning, flagship Sony AF8 OLED 4K UHD TV.

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A group of people enjoying summer drinks by a fridge

News | 12th July 2018

Keep Yours Cool in the Heatwave!

As much as we are all enjoying this heat, fridges and freezers can find it hard to keep their cool in prolonged periods of hot weather.

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Forbes Rentals new fleet of vans

News | 25th June 2018

New Vans for Optimum Fleet Efficiency

Our commitment to the delivery of a first class service and support requires an ongoing investment in our fleet and we are delighted with the arrival of our new VW Crafter and Transporter vans.

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Acquisition certificate

NEWS | 25th April 2018

Acquisition of rentals from Peter Castell Ltd

We're pleased to announce our recent acquisition of rental contracts from Peter Castell Ltd in Weston-Super-Mare. Specialising in home entertainment for 44 years, Peter Castell have delivered a wide range of televisions, media players and audio solutions to their local community.

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IER Awards Winner 2018

NEWS | 23rd April 2018

Forbes Rentals Wins Best Customer Service Award!

On Thursday 12th April 2018, the electrical retailing sector gathered at London's Park Plaza Victoria Hotel for the prestigious IER Awards.

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Smart TV Programmes

NEWS | 19th March 2018

The Smartest TV Choice for Box-Set Binging

Technology is revolutionising the way in which we watch television with the days of waiting for the next episode of a programme to be broadcast being mostly behind us, according to a new OFCOM report.

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Gold Trusted Service Award 2018, Feefo Independent Ratings

NEWS | 8th March 2018

Gold Trusted Service Award — 2018

We're delighted to say we've been awarded Feefo's highest award for Customer Service for the second year running! At Forbes we knows that customer satisfaction is central to our business and as such, we use Feefo as an external body to collate reviews from our customers.

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Innovative Electrical Retailing Awards logo 2018

NEWS | 7th March 2018

Innovative Electrical Retailing Awards — 2018

Forbes Rentals is up for the best Customer Service Award at the annual IER Awards in London next month. The event brings together the ‘brightest and best of the industry’ and we are delighted to have been announced as a finalist for the Customer Service Award.

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Bosch built-in oven

NEWS | 29th January 2018

New built-in range of Bosch appliances

Forbes Rentals is delighted to announce the addition of Bosch built-in appliances to our product range. Designed to bring uniformity to your home, a built-in domestic appliance provides a sleek modern solution that is unobtrusive and blends seamlessly with the layout of the room.

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2017 Gold Trusted Service, Feefo Independent Ratings

NEWS | 19th December 2017

Gold Trusted Merchant” 2017

Forbes Rentals is delighted to have achieved our Feefo Gold Services award, an independent seal of excellence that recognises exceptional customer service.

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Miele logo

NEWS | 1st November 2017

New Miele Product Range Announced

Forbes Rentals are delighted to now be partnered with Miele for domestic appliances, which enables us to provide their premium products without upfront purchase costs, and with the security of our comprehensive installation and service support.

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Product authors

  • Hannah Forbes, Head of Brand and Content Managment

    Hannah Forbes
    Head of Brand and Content Managment

    As part of the third generation in the family company, Hannah is passionate about its content strategy. With over 10 years in the business, she delivers invaluable industry expertise.


  • Warren Lovegrove, Assistant Manager

    Warren Lovegrove
    Assistant Manager, Derby Depot

    Warren joined Forbes in 2000, initially as an Installation Engineer, his customer focus shone through and he quickly progressed to Commercial Installations.

    He helps manage our Derby team and is now passing on his experience through online customer help videos.


  • Alkas Miah, Customer Service Manager

    Alkas Miah
    Customer Service Manager

    Alkas has over 15 years' experience in customer service. He loves new technology and is a specialist in TV & AV.


  • Deirdre Quillinan, Senior Sales Advisor

    Deirdre Quillinan
    Senior Sales Advisor

    As one of the longest members of our sales team, good product knowledge is essential. But also talking & listening to our customer needs are important too.