Video Guides & Reviews

Our experts have put together some friendly video guides and product reviews to make things easier for you.

Let us walk you through our latest products and help answer your most frequently asked questions.

  • Laundry

    Video Guides
    • Bosch Serie 6 WAU28T64 Product Review & Demo

    • Bosch Serie 6 i-DOS WAU28PH9GB Product Review & Demo

    • Bosch Washer Dryer WDU28560 Product Review & Demo

    • Bosch Serie 6 WAT28463 Washing Machine Review

    • Selecting a spin / dry cycle without rinse

    • Washer not taking softener

    • How to unlock the Child Lock

    • How to unlock the Child Lock

    • How to clean the dryer fluff filter

    • Choose a tumble dryer's drying time

    Product Reviews
    Bosch Serie 6 i-DOS WAU28PH9GB Wi-Fi Connected 9Kg 1400 Spin Washing Machine – White – A+++ Rated

    Bosch Serie 6 i-DOS WAU28PH9GB Wi-Fi Connected 9Kg 1400 Spin Washing Machine

    The Bosch WAU28PH9GB Bosch i-Dos washing machine boasts two pretty ingenious features that make it really stand out as one of the best washing machines in the market. One is the i-Dos auto-dosing functionality and the other is it’s Wi-Fi connectivity.

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    Our rating: 5

    Product authors

    • Hannah Forbes, Head of Brand and Content Managment

      Hannah Forbes
      Head of Brand and Content Managment

      As part of the third generation in the family company, Hannah is passionate about its content strategy. With over 10 years in the business, she delivers invaluable industry expertise.


    • Warren Lovegrove, Assistant Manager

      Warren Lovegrove
      Assistant Manager, Derby Depot

      Warren joined Forbes in 2000, initially as an Installation Engineer, his customer focus shone through and he quickly progressed to Commercial Installations.

      He helps manage our Derby team and is now passing on his experience through online customer help videos.


    • Alkas Miah, Customer Service Manager

      Alkas Miah
      Customer Service Manager

      Alkas has over 15 years' experience in customer service. He loves new technology and is a specialist in TV & AV.


    • Deirdre Quillinan, Senior Sales Advisor

      Deirdre Quillinan
      Senior Sales Advisor

      As one of the longest members of our sales team, good product knowledge is essential. But also talking & listening to our customer needs are important too.

    Customer Reviews
    • Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      Never had any problems with the machines I’ve rented.

    • Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      A great piece of kit, with the assurance of a swift repair should the need arise!

    • Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      I have three children ranging from 6 to 19 so I need a reliable machine and this is it!

    • Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      A very quick and speedy service would use the firm again good quality products.

    • Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      Very happy with my machine.

    • Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      Dear all, At about 12:30 today i had my new upgraded washing machine delivered and plumbed in, can i please say (Sorry if emailed the wrong people.) a massive thank you to you and to the gentlemen that brought it to my house, they were so happy so cheerful so kind caring and considerate and everything went so well it was superb. Thank you again.

    • Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      Ok machine for the price.

    • Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      Bosch Serie 6 WAU28T64GB 9Kg 1400rpm Washing Machine – White – C Rated

      Nice looking machine but bit disappointed with the energy rating. Works well and good selection of programmes...very quiet machine.

    • 7Kg 1400rpm Washing Machine – White ndash; D Rated

      7Kg 1400rpm Washing Machine – White ndash; D Rated

      Great washer have had no problems with putting on the device and everything is working great..

    • 7Kg 1400rpm Washing Machine – White ndash; D Rated

      7Kg 1400rpm Washing Machine – White ndash; D Rated

      It’s a decent machine, quite smooth running on a spin.

    • 7Kg 1400rpm Washing Machine – White ndash; D Rated

      7Kg 1400rpm Washing Machine – White ndash; D Rated

      Great washer have had no problems with putting on the device and everything is working great.

    • QBosch washing machine

      Bosch Quality Refurbished 7Kg 1400rpm Washing Machine 1400rpm – White – A Rated

      Does exactly what I need it to do.

    • QBosch washing machine

      Bosch Quality Refurbished 7Kg 1400rpm Washing Machine 1400rpm – White – A Rated

      Great service, quick to sort repairs or replace if broke.

  • Mobility

    Video Guides
    • Shoprider Cordoba review

    • Freewheel Mode

    • Dismantling the Roma Denver

    • Roma Tulsa review

    Product Reviews
    Roma Denver mobility scooter

    Roma Denver Mobility Scooter

    The Roma Denver is a stylish and compact scooter that is ideal for those that want to travel with their scooter or to store it conveniently. The striking orange colour gives it a modern feel and it is quick and easy to dismantle, without the need for any tools. This is not a scooter for venturing out on long journeys as it only has a battery range of up to 10miles/ 16kms.

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    Our rating: 4
    Shoprider Cordoba mobility scooter
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    Shoprider Cordoba Mobility Scooter

    The Cordoba is our largest mobility scooter and it immediately strikes you as being truly robust and heavy duty. It is designed to keep you comfortable on long journeys, and with a maximum battery range of 35 miles, it will really open up your travelling opportunities. This scooter can reach speeds of up to 8mph on the road and has all of the necessary safety features as well as impressive suspension system.

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    Our rating: 5
    Roma Tulsa mobility scooter

    Roma Tulsa Mobility Scooter

    This mid-sized scooter immediately feels a bit more robust and sturdy than the transportable models. Whilst the controls are much the same as the Denver, this pavement scooter features both front and rear LED lights as well as wing mirrors. For customers that want to travel a bit further but don’t wish to go on the road this is a great scooter for enhanced freedom.

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    Our rating: 5
    Shoprider Paris Mobility Scooter

    Shoprider Paris Mobility Scooter

    The Shoprider Paris scooter is a safe, comfortable and efficient scooter that can reach speeds of up to 4mph. With a battery charge of up to 24 miles, you won't need to think about charging it after every trip. If you require a scooter for occasional use or want something to put in the car for increased mobility on holidays or day trips, this is a good choice.

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    Our rating: 5
    Customer rating: 5
    Shoprider Sovereign Mobility Scooter

    Shoprider Sovereign Mobility Scooter

    This is our most popular choice of mobility scooter. It provides a stable ride and is a reliable and comfortable scooter that delivers upon expectations. It can be used in confined spaces, both inside and out, for passengers of up to 21 stone. With a battery range of up to 20 miles this scooter can cover an impressive distance before needing a charge.

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    Our rating: 5
    Customer rating: 5
    Shoprider Cadiz Mobility Scooter

    Shoprider Cadiz Mobility Scooter

    Whilst there are cheaper scooters on the market, this is a great scooter for those who will need to travel a bit further or who will want to go on the road. It is actually quite fun to drive and would give the user a huge amount of freedom and comfort. With a charged battery range of up to 25 miles (depending on how many hills you travel and on the weight being carried,) this scooter can really travel some distance without needing to be charged.

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    Our rating: 5
    Customer rating: 4-5

    Product authors

    • Hannah Forbes, Head of Brand and Content Managment

      Hannah Forbes
      Head of Brand and Content Managment

      As part of the third generation in the family company, Hannah is passionate about its content strategy. With over 10 years in the business, she delivers invaluable industry expertise.


    • Warren Lovegrove, Assistant Manager

      Warren Lovegrove
      Assistant Manager, Derby Depot

      Warren joined Forbes in 2000, initially as an Installation Engineer, his customer focus shone through and he quickly progressed to Commercial Installations.

      He helps manage our Derby team and is now passing on his experience through online customer help videos.


    • Alkas Miah, Customer Service Manager

      Alkas Miah
      Customer Service Manager

      Alkas has over 15 years' experience in customer service. He loves new technology and is a specialist in TV & AV.


    • Deirdre Quillinan, Senior Sales Advisor

      Deirdre Quillinan
      Senior Sales Advisor

      As one of the longest members of our sales team, good product knowledge is essential. But also talking & listening to our customer needs are important too.

    Customer Reviews
    • Quality Refurbished Shoprider Sovereign 4 Mph 20 Mile Mobility Scooter – Red

      Quality Refurbished Shoprider Sovereign

      My scooter is great, I have got my independence back. Thank you.

    • Quality Refurbished Shoprider Sovereign 4 Mph 20 Mile Mobility Scooter – Red

      Quality Refurbished Shoprider Sovereign

      It is well and truly worth the cost.

    • Quality Refurbished Shoprider Sovereign 4 Mph 20 Mile Mobility Scooter – Red

      Quality Refurbished Shoprider Sovereign

      This scooter is easy to use, very comfortable, and I would be lost without it!

    • Shoprider Cadiz 8 MPH 20 Mile Mobility Scooter – Red

      Shoprider Cadiz

      Product is everything I need in a mobility scooter.

    • Shoprider Cadiz 8 MPH 20 Mile Mobility Scooter – Red

      Shoprider Cadiz

      Brilliant i struggle walking and i use portable oxygen so this machine has given me independence.

    • Shoprider Cadiz 8 MPH 20 Mile Mobility Scooter – Red

      Shoprider Cadiz

      A very solid and safe feeling scooter which does exactly what it says on the box.

    • Shoprider Cadiz 8 MPH 20 Mile Mobility Scooter – Red

      Shoprider Cadiz

      Just what I wanted couldn't be without it now.

    • Shoprider Cadiz 8 MPH 20 Mile Mobility Scooter – Red

      Shoprider Cadiz

      The Cadiz is very good mobility scooter, very comfortable and easy to use.

    • Shoprider Paris 4 MPH 16 Mile Mobility Scooter – Red

      Shoprider Paris

      Brilliant used regularly, easy to use and put in car

    • Shoprider Paris 4 MPH 16 Mile Mobility Scooter – Red

      Shoprider Paris

      Brilliant used regularly, easy to use and put in car.

    • Shoprider Paris 4 MPH 16 Mile Mobility Scooter – Red

      Shoprider Paris

      Brilliant scooter, fits in my car a treat and is so easy to dismantle.

    • Shoprider Paris 4 MPH 16 Mile Mobility Scooter – Red

      Shoprider Paris

      Very easy to use, excellent battery life, very happy with the distance the scooter can cover on one charge.

  • Television

    Customer Reviews
    • 50″ Smart 4K Ultra HD HDR LED TV with Bixby, Alexa & Google Assistant – Black – G Rated

      Samsung QE50Q60AAUXXU 50″ Smart 4K Ultra HD HDR QLED TV with Bixby, Alexa & Google Assistant – Black – G Rated

      Product build and screen quality is very impressive. It has now been wall-mounted and the definition and sound have become even more apparent. A great addition to our kitchen.

    • 50″ Smart 4K Ultra HD HDR LED TV with Bixby, Alexa & Google Assistant – Black – G Rated

      Samsung UE50AU9000KXXU 50″ Smart 4K Ultra HD HDR LED TV with Bixby, Alexa & Google Assistant – Black – G Rated

      Can't fault the service or products. Will use them again. Arrived at arranged time, very polite.

    • 50″ Smart 4K Ultra HD HDR LED TV with Bixby, Alexa & Google Assistant – Black – G Rated

      Samsung UE50AU9000KXXU 50″ Smart 4K Ultra HD HDR LED TV with Bixby, Alexa & Google Assistant – Black – G Rated

      Great quality, smooth interface and fast response.

    • Samsung Smart 4K Ultra HD HDR LED TV with Bixby, Alexa & Google Assistant – Black – G Rated

      Samsung UE43AU9000KXXU 43″ Smart 4K Ultra HD HDR LED TV with Bixby, Alexa & Google Assistant – Black – G Rated

      Previously has Samsung tv Good picture and sound and Smart features.

    • Samsung Smart 4K Ultra HD HDR LED TV with Bixby, Alexa & Google Assistant – Black – G Rated

      Samsung UE43AU9000KXXU 55″ Smart 4K Ultra HD HDR LED TV with Bixby, Alexa & Google Assistant – Black – G Rated

      Love the big screen feels as though I'm at the cinema.

    • Samsung Smart 4K Ultra HD HDR LED TV with Bixby, Alexa & Google Assistant – Black – G Rated

      Samsung UE43AU9000KXXU 55″ Smart 4K Ultra HD HDR LED TV with Bixby, Alexa & Google Assistant – Black – G Rated

      I am very happy with the TVs.

    • Sony 43″ Smart 4K Ultra HD HDR LED TV with Google TV & Assistant – Black – G rated

      Sony KD43X80JU 43″ Smart 4K Ultra HD HDR LED TV with Google TV & Assistant – Black – G rated

      Product is exactly what we need it to be.

    • Samsung Quality Refurbished VAL48SMARTLED 48″ 4K UHD Smart LED TV

      Samsung Quality Refurbished VAL48SMARTLED 48″ 4K UHD Smart LED TV

      Very polite and organised. Asked me where I wanted my product set it all up even connecting WiFi. Great company great staff can't go wrong.

    • Quality Refurbished Samsung 40/42″ Smart HD TV

      Super TV we are well pleased with the product.

    • Quality Refurbished Samsung 32″ LED TV Freeview

      Works amazing. Thank you.

    • Quality Refurbished Samsung 40/42″ Smart HD TV

      The picture quality is outstanding and the sound is as clear as a bell.

  • Dishwasher

    Customer Reviews
    • Bosch Serie 2 SGS2HVW66G Standard Dishwasher – White – E Rated

      Great service always rings you back in quick time.

    • 12 Place Standard 60cm Dishwasher – White – A+ Rated

      Bosch Serie 2 SGS2HVW66G Standard Dishwasher – White – E Rated

      Dishwasher works well, does the job!

    • 12 Place Standard 60cm Dishwasher – White – A+ Rated

      Bosch Serie 2 SGS2HVW66G Standard Dishwasher – White – E Rated

      SO FAR, SO GOOD PIECE OF KIT.

  • Cookers

    Product Reviews
    Bosch Built-in 66L Electric Single Oven – Stainless Steel – A Rated

    Bosch Built-in 66L Electric Single Oven – Stainless Steel – A Rated

    The Bosch HBN331E4B does not have many frills and whistles but it has a sleek, modern stainless steel design that would complement most kitchens. It can be fitted at either eye level or under a counter and has a good size interior, a bright interior light and a multi-function design.

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    Our rating: 5
    Customer Reviews
    • 60cm Double Oven and Grill Electric Cooker with Ceramic Hob – Black – A Rated

      Beko KDC653K 60cm Double Oven and Grill Electric Cooker with Ceramic Hob – Black – A Rated

      It's the updated version of my previous oven which worked well.

    • 60cm Double Oven and Grill Electric Cooker with Ceramic Hob – Black – A Rated

      Beko KDC653K 60cm Double Oven and Grill Electric Cooker with Ceramic Hob – Black – A Rated

      Really easy to use and excellent quality.

    • 60cm Double Oven and Grill Electric Cooker with Ceramic Hob – Black – A Rated

      Beko KDC653K 60cm Double Oven and Grill Electric Cooker with Ceramic Hob – Black – A Rated

      Brilliant cooker everything cooked in the times needed.

    • 60cm Double Oven and Grill Electric Cooker with Rapidlite Ceramic Hob – White – A Rated

      Beko BEKKDC653W 60cm Double Oven and Grill Electric Cooker with Rapidlite Ceramic Hob – White – A Rated

      Good looking oven, job quick to heat, top, bottom ovens and grill efficient and easy to use.

    • 60cm Double Oven and Grill Electric Cooker with Rapidlite Ceramic Hob – White – A Rated

      Beko BEKKDC653W 60cm Double Oven and Grill Electric Cooker with Rapidlite Ceramic Hob – White – A Rated

      It's big and roomy and great for my family.

    • 60cm Double Oven and Grill Electric Cooker with Rapidlite Ceramic Hob – White – A Rated

      Beko BEKKDC653W 60cm Double Oven and Grill Electric Cooker with Rapidlite Ceramic Hob – White – A Rated

      Much bigger and perfect for family size.

    • Beko KDVC563AK 50cm Double Oven and Grill Electric Cooker with Ceramic Hob – Black – A Rated

      Beko KDVC563AK 50cm Double Oven and Grill Electric Cooker with Ceramic Hob – Black – A Rated

      Good quality easy to use smart clean cooker.

    • Beko KDVC563AK 50cm Double Oven and Grill Electric Cooker with Ceramic Hob – Black – A Rated

      Beko KDVC563AK 50cm Double Oven and Grill Electric Cooker with Ceramic Hob – Black – A Rated

      Nice to look at and just what we wanted.

    • Beko KDVC563AW 50cm Double Oven and Grill Electric Cooker with Rapidlite Ceramic Hob – White – A Rated

      Beko KDVC563AW 50cm Double Oven and Grill Electric Cooker with Rapidlite Ceramic Hob – White – A Rated

      Does exactly what it says on the tin.

    • 17L 800W Microwave With 1000W Grill – Stainless Steel

      Bosch HMT75G451G 17L 800W Microwave With 1000W Grill – Stainless Steel

      Brilliant Microwave. Wish I had got one sooner from Forbes.

  • Refrigeration

    Customer Reviews
    • 297L 50 / 50 Frost Free Fridge Freezer – White – A++ Rated

      Bosch Serie 2 KGN34NWEAG 297L 50 / 50 Frost Free Fridge Freezer – White – A++ Rated

      Great service by all friendly staff.

    • 297L 50 / 50 Frost Free Fridge Freezer – White – A++ Rated

      Bosch Serie 2 KGN34NWEAG 297L 50 / 50 Frost Free Fridge Freezer – White – A++ Rated

      Excellent service as always already have a eashing machine and didnt hesitate to get my new fridge freezer from here too.

    • 297L 50 / 50 Frost Free Fridge Freezer – White – A++ Rated

      Bosch Serie 2 KGN34NWEAG 297L 50 / 50 Frost Free Fridge Freezer – White – A++ Rated

      Good machine.

    • 297L 50 / 50 Frost Free Fridge Freezer – White – A++ Rated

      Bosch Serie 2 KGN34NWEAG 297L 50 / 50 Frost Free Fridge Freezer – White – A++ Rated

      The fridge freezer is brilliant, it even has a alarm on it if you forget to shut the door properly. It's nice and big for plenty of room to put lots of food in. Fantastic!!!.

    • Fridge Freezer – White – A+ Rated

      Bosch Quality Refurbished Fridge Freezer – White – A+ Rated

      Good. It's just what I wanted a tall fridge.

    • Fridge Freezer – White – A+ Rated

      Bosch Quality Refurbished Fridge Freezer – White – A+ Rated

      Brand new fridge freezer, it’s cheap to run and looks so smart. Really pleased.

    • Undercounter Freezer – White – A++ Rated

      Bosch Serie 2 GTV15NW3AG Undercounter Freezer – White – A++ Rated

      Perfect for what i need it for.

    • Undercounter Freezer – White – A++ Rated

      Bosch Serie 2 GTV15NW3AG Undercounter Freezer – White – A++ Rated

      Excellent item, great price, very quick and easy to deal with.

    • 50/50 Frost Free Fridge Freezer – Stainless Steel – A++ Rated

      Bosch Serie 2 KGN34NL3AG 50/50 Frost Free Fridge Freezer – Stainless Steel – A++ Rated

      Love my new fridge freezer the size beautiful.

    • 50/50 Frost Free Fridge Freezer – Stainless Steel – A++ Rated

      Bosch Serie 2 KGN34NL3AG 50/50 Frost Free Fridge Freezer – Stainless Steel – A++ Rated

      Very spacious. Simple to use.

    • 288L 60/40 LowFrost Fridge Freezer – White – A++ Rated

      Bosch Serie 4 KGV33XW30G 288L 60/40 LowFrost Fridge Freezer – White – A++ Rated

      It is an excellent product.

    • 288L 60/40 LowFrost Fridge Freezer – White – A++ Rated

      Bosch Serie 4 KGV33XW30G 288L 60/40 LowFrost Fridge Freezer – White – A++ Rated

      Lots of internal space, pretty quiet and good lighting.

    • 288L 60/40 LowFrost Fridge Freezer – White – A++ Rated

      Bosch Serie 4 KGV33XW30G 288L 60/40 LowFrost Fridge Freezer – White – A++ Rated

      The Bosch fridge freezer is great. The only reason I haven't given it 5 stars is because the egg tray can be a bit precarious at times and I wish the fridge was a little bigger to fit awkward shaped items. But don't let that put you off because it really is a good fridge freezer. Plus the freezer is frost free so it doesn't overfreeze and I don't have to spend ages defrosting it.

    • 288L 60/40 LowFrost Fridge Freezer – White – A++ Rated

      Bosch Serie 4 KGV33XW30G 288L 60/40 LowFrost Fridge Freezer – White – A++ Rated

      Excellent. Just the right size.

    • 288L 60/40 LowFrost Fridge Freezer – White – A++ Rated

      Bosch Serie 4 KGV33XW30G 288L 60/40 LowFrost Fridge Freezer – White – A++ Rated

      Freezer safely and carefully delivered. The boys even moved the old out out for me so the recycling team can collect it. Great!

    • 288L 60/40 LowFrost Fridge Freezer – White – A++ Rated

      Bosch Serie 4 KGV33XW30G 288L 60/40 LowFrost Fridge Freezer – White – A++ Rated

      Good service and great staff.

    • 288L 60/40 LowFrost Fridge Freezer – White – A++ Rated

      Bosch Serie 4 KGV33XW30G 288L 60/40 LowFrost Fridge Freezer – White – A++ Rated

      Good product, as described, and works as expected.

    • Frost Free Upright Freezer – White – A++ Rated

      Bosch Serie 4 GSN29VW3VG Frost Free Upright Freezer – White – A++ Rated

      What I needed installation professional.

    • Student Quality Refurbished 60/40 Fridge Freezer – White – A+ Rated

      Student Quality Refurbished 60/40 Fridge Freezer – White – A+ Rated

      It's lovely keeps everything fresh perfect condition.