Free same day service / repair
Something went wrong? Don't worry, we'll repair it
Like-for-like replacement
If we can't repair your item, we'll replace it
Upgrade flexibility
Newer model out? Just upgrade, hassle free!
Enjoy 15% OFF Your Second Item *
Add an additional product when you speak to an advisor and get 15% off the cheaper item.
Offer valid when renting a minimum of two items in a single transaction under a new rental agreement with a minimum term of either 9 or 12 months, arranged through our sales advisors. A 15% discount will be applied to the item of lower value, provided the other item(s) are rented at the standard web advertised price. This offer cannot be combined with any other promotions or discounts. The offer is not available if your account has reached its credit limit or credit decision. All offers are subject to availability and may be withdrawn or amended at any time without prior notice.
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Confirm the details with our helpful support team
Delivery, installation, callouts and repairs are all free
£7.85per week
£17.75per week
£7.85per week
90% First Time Fix Rate*
If something goes wrong with any of our rented products, we aim to provide a same day* repair service. Our engineers' fix rate on their first-time visit is 90%. Where we are not able to fix the product on the first day, we either revisit the next day, bringing the necessary repair parts, or we provide a replacement item if a repair is not possible.
Learn moreMulti Award Winning Service
We're very proud that, based upon genuine customers' reviews, we continue to receive Feefo’s most prestigious Platinum Customer Service Award. Customer satisfaction is integral to our business and we always endeavour to provide excellent service through the customer journey.
Learn moreFlexible Product Upgrade
A key benefit of rental is that you can keep in-line with the very latest technology. Access to annual upgrade opportunities means you can have a new model each year without contributing to a throw-away society. We will always deliver and install your new product for free. We will also take away the old product for re-renting and responsibly recycle any packaging. Remove the hassle from product replacement and know you are making a more sustainable lifestyle choice.
Learn more* For repairs, if customers call before 10am we always endeavour to have an engineer on site the same day. If they call after 10am we aim to provide a same/next day service.