Forbes Rentals is looking forward to attending the IER (Innovative Electrical Retailing) Awards at the Park PLAZA London Victoria Hotel on 12th April 2018. The event brings together the ‘brightest and best of the industry’ and we are delighted to have been announced as a finalist for the Customer Service Award.
The IER Awards was launched in 1993 and is designed to recognise ‘excellence in the electrical retailing sector’. The event represents a fantastic opportunity for businesses to network as well as to celebrate hard work and success.
Customer Service is central to our business and we invest heavily in ensuring that we provide our customers with a first-class support whilst delivering a product range that reflects the ever-evolving consumer demand. We use Feefo as an independent party for collating reviews and feedback from our customers and this year we once again attained Gold Trusted Award, the highest available standard — with an average score of 4.8/5 across all of our reviews from last year.
We are delighted to have been listed as a finalist for the IER award, and are extremely proud of all of our staff for continuing to embody our company ethos through their dedication to the delivery of a first class customer service.